3歲的莎莎 (Sasha) 利用她自已的臍帶血幹細胞治療腦麻痺，照片裏的她臉上帶著燦爛的笑容，幾乎沒察覺年紀輕輕的她已經歷了這麼多。
莎莎的父親理查來自英國西密德蘭郡 (West Midlands) 的索利哈爾 (Solihull) ，在一家英國建築公司擔任營運經理，因為工作關係，他們一家現居於杜拜，莎莎也在這裡出生。
及後，莎莎參與了美國杜克大學(Duke University) Dr. Joanne Kurtzberg主理的臨床試驗。試驗非常成功，Dr. Kurtzberg觀察到許多孩子的情況均有明顯的改善，儘管如此，但她亦繼續進行第二階段試驗，以確定這些進展是由於幹細胞的幫助，還是其他因素引起。
Smart Cells兼行政總裁Shamshad Ahmed對此表示歡迎，並稱：「莎莎的案例證實了幹細胞的用途，並證實我們 (Smart Cells) 做了正確的事。」
"I just wanted to thank you for all your help and advice with regard to our stem cell collection. Our lovely boy was born on the 22nd and collection all went smoothly. It was down to your knowledge and customer care that I felt confident to use Smart Cells rather than another company"
"Smart Cells are clearly very knowledgeable about their product. Even further, they spend time with the client to understand their wishes and current situation. I have found their response time superb and their manner very effective"
"Smart Cells gave us superb service and it was very cool that they were so kind to chat with us and show us the laboratory and storage units. It made me feel more comfortable about your company"
"Everyone who collects umbilical cord stem cells hopes they'll never have to use it, but we know we've done the right thing by bagging and banking just in case we do"
"Your assistance in getting the kit to us was of more help than you can know - We had the comfort and knowledge that we were as prepared as we possible could be for a severely premature baby"
"A stem cell transplant was the only way to save Ahmed! Ahmed is now growing in height and is transfusion and medication free. He loves school and playing with the other kids - he enjoys being just like the other children"
"Very professional, we knew we were in good hands and that our child's stems cells would be looked after."
"I understand that stories of cloning and Dolly the sheep make people worry that they are playing with nature but it's the most natural thing. When you have children, it is your instinct to do anything to help your child survive. This is just one part of that."
"We are all living longer and a lot of us will unfortunately experience illness within our lifetimes - storing cells that may one day become part of a future treatment or cure will potentially prolong and enrich the lives of both you and your family. It's a no-brainer."
"I hope to never have to use it, however if that time should ever come, I'll feel more prepared than if I chose not to store my baby's stem cells."
"I would have no hesitation recommending Smart Cells to anyone potentially giving birth - especially if they have any historical family health concerns."
"I thought the service was excellent!"
"Fantastic as always. This is the 3rd time I have used Smart Cells and would do so again if needed"
"Very Approachable when questioned and instructions are easy to follow"
"Great customer service. Really friendly, helpful, knowledgeable, professional and responsive. Would definitely recommend to anyone."
"I have used smart cells twice and was very happy with the quality of service on both occasions."
"It was a stress free process from beginning to end. The staff were all very helpful and nice and our phlebotomist, Ela, was lovely. Would recommend Smart Cells to anyone wishing to have their baby's cord blood/ tissue stored."
"While we are fortunate enough not to have required the use of it yet, I am put at ease knowing that my son and daughter's cord blood cells and tissues are stored with Smart cells. The team in Dubai were always available and friendly whenever I had a query no matter how big or small. I have recommended Smart Cells to a number of friends but it is the reputation and effective client service from Kazal and his team which convinced most of them to sign up with Smart Cells over the any other storage service. I hope no one ever needs to use this "insurance" and for all to be happy and healthy, but if the time comes for its use I know Smart Cells will be able to honestly and effectively assist me and the rest of the families."
作為醫護人員，我明白到臍帶血對BB和家人的保障，所以我同樣為兩名孩子儲存臍帶血。Smart Cells 服務非常專業，過程順利，我絕對推薦把臍帶血儲放於英國Smart Cells。
"We want to thank you and your wonderful team including your service provider DHL for the super excellent service. Everything worked out beautifully as planned, even though we were in different countries and at such a short notice. Ace Service! Super Ace Team!"
“Excellent experience. The service is of outstanding quality.”
"At a time when there are a huge number of decisions to make, banking with Smart Cells was one of the easiest. This is a great company: terrific service, wonderful product, have already recommended to others!”
“I was very happy throughout with the service, timeliness and courtesy.”
"I found the initial communication was a bit confusing - ie; Understanding the kit and who would use it, etc. However, once that was clear, the service was incredibly responsive and professional. We would recommend the service without reservation."
The service of Smart Cells is professional, reliable and efficient. I feel reassured to have contingency in place and that our child's stem cells would be looked after. Would definitely recommend Smart Cells to anyone who is considering umbilical cord blood and tissue storage.
"We strongly believe that the science will keep evolving and discovering new methods and treatments. Like every parent, we hope to never use stored cells; however, we like to think that by creating awerness and investing in stem cells we will be a small part of the effort to improve stem cell research and discover even more possibilities. When it comes to the Smart Cells team - we are highly satisfied. The Dubai team we dealt with is very professional and responsive. Fatima emailed us regarding every step and kept in touch during most important time in our life. A big thank you from all of us"
"This is the second time I've used Smart Cells - very efficient, reliable and friendly service."
"Mike and Danielle in particular were both great from start to finish. Really made me feel comfortable with the whole process. I would recommend Smart Cells based on the customer service and care they provided. Thank you very much for a very positive experience."
"All of your Customer Services Team have been an absolute credit to you. Any questions we had - you had a speedy response. You were very approachable at all times and was very informed about about what was going on. You made it very very easy for us to do this. Thanks a million, you were all an absolute star!!
"Extremely good service as we were very late contacting Smart Cells as I began labour early and unexpectedly. Smart Cells responded out of office hours, very efficiently and professionally. Arrived quickly to the hospital and did the procedure with no fuss and disturbance to us. Would recommend."
"The team was great and without their high level of responsiveness and thorough explanation, I would have probably selected a competitor."
"As we had recently moved back to the UK from Singapore, we had not thought about the collection of cord blood for our second baby as we had done for our first. It was not till I was in labour that we remembered. My husband called Smartcells from the birthing suite, and everything was taken care of swiftly and painlessly. The courier arrived after only a couple of hours with the kit so we had it in plenty of time before the birth. Amazing customer service and turn around time! Highly recommend"
"We were extremely pleased by the constant support and follow up by your staff. I was not sure if my wife did the right thing to call one of your colleagues at 2 am post delivery, but was delighted to know how politely and patiently you responded to the doctor's queries. We were really touched by this act. We wish Smart Cells all the success and would surely recommend to other parents."
"Everything worked excellent and you were there the best moment of our lives!"
"A professional service throughout, and our phlebotomist was fantastic!"
"Staff have always been very informative and helpful. They have responded to my emails and calls promptly."
"I am very happy for the service and care I have received from Smart Cells and the phlebotomy team. I would definitely recommend Smart Cells for cord blood banking. Many thanks."
"We have used Smart Cells twice now and have enjoyed equally good service on both occasions. Friendly, professional and extremely helpful staff made for a positive experience and we would happily recommend them."
"Brilliant service and an easy application process."
"Just fantastic at every stage, very responsive, knowledgeable and helpful. I felt reassured that there was contingency in place for the collection on the day and the collection and pick up was smooth but didn't interfere with the special birth day. All staff were exceptional in friendliness and helpfulness at every point."
"Every person I spoke to from Smart Cells was impressively helpful and friendly. I personally dealt with Mike, Kauser and Ketan. They made the whole process so easy and efficient. I would like to take this opportunity to thank Smart Cells and the individuals that helped make my experience a pleasant one"
"Smart Cells uses the volume reduction method. This is the most technologically advanced method to date and is being used by the most advanced companies worldwide along with the NHS. This difference, coupled with a top notch service left me extremely satisfied and reassured that I chose the right company"
"From the start, we wanted to explore storing our baby's cord blood and tissue cells. Smart Cells was recommended by our doctor and after our first initial meeting with them, we felt we would be able to make an informed decision. We still asked and got info from other companies, however we chose Smart Cells because they had the most comprehensive and informative approach and their staff were very knowledgeable, professional and helpful"
"Smart Cells customer service department was excellent. They dealt with all my queries straight away and were clear and concise, reassuring me and keeping me updated without being pushy. A professional service which I am very happy with. If I have another child I will definitely use them again"
"Smart Cells have been exceptionally helpful and a pleasure to deal with"
"From the very first phone call the service was exceptional. Your staff were incredibly knowledgeable and friendly"
"Smart Cells were really good help in explaining the whole process and giving me peace of mind when I had a question. Very friendly and knowledgeable. It was a pleasure dealing with them. The two Phlebotomists who I was in touch with were both nice and efficient"
"The service we received from Smart Cells was irreproachable! We contacted them on several occasions, by phone and by email and they replied promptly every time by giving us all the information we needed."
"The Phlebotomist was very friendly on the day of delivery. Overall I was very satisfied with the process and it was worth the money"
"Very helpful and friendly service! Smooth, quick and efficient process at a very busy moment in your life. Thank you!"
"I am using your service for my second baby! Thank you for everything. Phlebotomist was nice and punctual. Very happy customer!"
"The service provided by Smart Cells Oman was amazing starting from the day I emailed them first. Fatima Manzoor, Territory Manager, got in touch with me straight away and she was always available to answer any doubts we had. The follow ups were also great and gave us comfort. I thank Smart Cells Oman and Fatima Manzoor for all their help and excellent service and I will surely tell my family and friends about you."
"Great and efficient service. The customer service is very friendly and you get a lovely one-to-one rapport. Happy to deal with any issue but also honest in giving advice. Would certainly use again and would recommend it to any of our friends"
"I was absolutely satisfied with the service! Clear information, quick service and reliable staff. Thank you very much for your help and I will definitely do it again if we have another baby"
"The service was amazing, could not be better!"
"Thanks a lot for your quick service. I will never forget that I called you in the middle of the night from the Labour Ward and after 1 hour I had the kit in my hand. An hour later the Phlebotomist was in the hospital waiting for the delivery of my baby and to collect the umbilical cord blood and tissue samples. Best regards to all the Smart Cells Staff - My real life insurance!"
"A very professional and friendly service. Always ready to answer any questions and give advise. I would definitely use them again!"
"The service that we received by the team at Smart Cells was exceptional, thank you!"
"We were surpised by our labour beginning before we had received our kit. Smart Cells and their approved Phlebotomy service were able to provide the kit and arrive within one hour. Very Helpful with all dealings and all explanations were very thorough"
"Our previous two interactions with SCI were very positive but this time you went over and above expectations. The telephone conversations were very polite and informative. I will recommend SCI to everyone that we know who is considering umbilical cord blood and tissue storage"
"Excellent service, friendly, helpful and the Phlebotomist was great at the hospital and was a good part of the team. She wasn't in the way at all and stayed with me through my quick birth"
"Thank you so much for everything! Your customer service was fabulous and the process was very efficient"
"We have been extremely satisfied with the service provided by Smart Cells throughout the whole process - including the Phlebotomist who was always attentive to our needs. We would have no hesitation in recommending Smart Cells to family and friends"
"Customer service is excellent. The team were very friendly and knowledgeable. We used your company with our first child and used it again for our second. Would definitely recommend to our friends"
"I found the overall service very good. I have been very happy with the service provided to us with our three children. Should we go on to have any more children we would continue to use your company to collect and store cord blood and cord tissue stem cells. Many thanks for all of your assistance"
"We used Smart Cells with our first child and now again with our second baby. The service is excellent and everyone I spoke to was extremely courteous and helfpul. Staff followed up on a regular basis with me and offered their assistance if it was needed"
"Excellent service and also very helpful in all Stages of the process. Thank you"
"Great service and very happy that we went ahead with the process. Would recommend to family and friends"
"Thanks for all of your help and taking the time to talk things through with me when I first called"
"Very easy process and I am grateful for the additional explanations with regard to storage and use. Your courier was also very helpful when it came to pick up and transport of the samples after delivery which was much appreciated"
"Fast and friendly service. Always available to answer questions and queries. Appointed a fantastic Phlebotomist who was lovely!"
"Thank you very much for your good service. I received all the information I needed and the knowledge to explain the process. I will definitely use Smart Cells again when I have my second baby"
"Excellent! Very happy with the overall service, Would recommend!"
"Great service - you did everything you could to make the process easy at a challenging time"
"Once again Mike, thank you for all your time and effort in explaining everything to the last detail. After a bit of shopping around and considering other companies it was really your patience and ability to answer all my questions that made me choose Smart Cells over all the others"
Thank you Smart Cells Hong Kong for educating us on cord blood and cord tissue storage. It never hurts to be extra prepared.
Both Sarah and I have been so lucky to have had so much help and advice from friends and family with regards to taking care of Baby Damon. A massive thanks to Simon and the Smart Cells Hong Kong team for looking after me and my family.
首次做人媽媽，實在好興奮。每一個懷孕階段都有不同嘅擔心。非常希望可以將所有最好嘅嘢，都送俾bb豬，為咗佢將來嘅健康，我決定選擇將最無價珍貴嘅臍帶血及臍帶組織交俾Smart Cells。我相信，世上無任何一位父母會default甚至預料自己嘅寶貝將會有任何健康問題。 但係，當你知道用bb自己嘅臍帶係可以為佢醫治好多可怕嘅病症，作為父母又點會say no呢？ 我好開心可以搵到一間非常有信譽、有19年豐富可靠經驗嘅臍帶血庫，為bb豬做好準備，亦係最好嘅第一份禮物。
當我同先生知道bb既時候，就開始慢慢準備迎接小朋友既所有野，醫院啦，奶粉啦，奶樽啦，床仔啦，bb車啦⋯⋯所有野都要嚴謹選擇，為既都係想比最好既野bb。 而儲存bb臍帶血既公司都當然無例外，幫bb儲臍帶血既公司都一樣要經過嚴格挑選，因為都係我地都係想比最好既野比bb，同老公討論過之後我地揀左一間非常有信譽、有20年豐富可靠經驗嘅臍帶血庫Smart Cell Hong Kong 英國寶諾臍帶血庫 ，實驗室位於英國及受英國法例監管，為bb做好準備，送比bb最好嘅第一份禮物。
身邊不少好友都選擇並向我推薦了Smart Cells，自然有信心保證。Smart Cells的顧問非常專業，向我清晰地解釋了甚麼是幹細胞，以及儲存臍帶血及臍帶組織的重要性。雖然價錢頗為昂貴，但健康無價，而且Smart Cells是香港唯一一間受英國HTA監管的臍帶血公司，所以最後還是使用了Smart Cells的服務。
As our precious baby boy is coming along in a few weeks, I have always wanted to prepare the best for him. Not only giving him a good living environment, my husband and I have also chosen Smart Cells Hong Kong to store the cord blood and tissues for our new born baby in case of future needs.
早一段時間產檢的時候，診所姑娘問及我有沒有準備儲存臍帶血，她認為這等於為寶寶買一份保險，並介紹了一間他們也有很多媽媽選擇的公司...就是Smart Cells。它是全港唯一一間受英國法例監管的私人臍帶血庫，而且臍帶血和臍帶組織都是儲存於英國，是英國首間擁有成功移植亦是最多成功移植案例的臍帶血庫，所以參考了很多資料後，最後我們也決定了選擇Smart Cells去儲存?的臍帶血和臍帶組織❤
我和老公都深信現今醫療科技發展迅速，幹細胞治療的發展仍有很大潛力，在不久將來可用作治療更多疾病。保存臍帶血和臍帶一生只有一次機會，不想將來後悔莫及，所以決定為BB儲起，作生命備份。 經貴公司Simon 詳盡解釋，了解到寶諾幹細胞儲存庫的全面情況，設於英國，並受英國人體組織管理局監管，全港唯一受英國法例監管。因儲存年期相當長，有政府嚴格監管和質量管理認證，就算公司倒閉也不用擔心，使我們更有信心選擇SmartCells HK。
自從轉了私院生bb之後，老公就提議不如為Baby G 準備一份大禮物 ，就係為👶🏻儲存臍帶血！ 朋友就介紹我們選用 Smart Cells Hong Kong， 因為佢哋係全港唯一一間受到英國法例監管嘅臍帶血公司 ，比較大信心👍🏻希望俾到bb一個更大嘅健康保障❤️ Smart Cells的收費是一次性， 就會為bb保存臍帶血及臍帶組織25年 ，萬一真的需要移植醫病， 亦都沒有額外嘅收費🙏🏻 🩸其實臍帶血現時已經可以治療超過80種不同的嚴重疾病 ，例如白血病 、淋巴瘤 、鐮狀紅血球貧血症等等！ 所以的確可以為👶🏻買多一份保障 ，而呢份禮物亦都係無價🤱🏻🌡
健康係最重要， 知道臍帶血內含造血幹細胞， 可用來治療血液 免疫等疾病。 做過好多資料搜集， 對比過不同的臍帶血庫公司， 知道Smart Cells是全港唯一一間 受英國法例監管的私人臍帶血庫， 最後我們也決定了選擇 Smart Cells Hong Kong 去儲存臍帶組織。
As parents we all want to do what’s best for our children . When I was pregnant with Damian , I heard about the possibility of storing my little ones umbilical cord stem cells and blood which can be used in future if needed ( God hope we never come to that stage ) . But the fact is , there are at least 80 diseases that cord blood and stem cells can treat . In my opinion , ‘ better safe than sorry’. The point is we hope we would never need to use it but it is comforting to know that if it is ever needed we have them stored . It is a once in a lifetime opportunity and I’m so glad and grateful we decided to do it. ❤️
Can’t believe how fast time flies! Looking back now on the day Hunter was born, we are so happy that we’ve made the decision to store Cord blood as we strongly believe that the science will keep evolving and discovering new methods and treatments. Like every parent, we hope to never use the stored cord blood. However, we like to think that by creating awareness and investing in cord blood we will be a small part of the effort to improve stem cell research and discover even more possibilities. I hope no one ever needs to use this “insurance” and for all to be happy and healthy, but if the time comes for its use I know Smart Cells Hong Kong will be able to honestly and effectively assist me and the rest of the families.
“It is health that is real wealth” ? We are so glad we stored cordblood for both of our children. The cells in the cordblood can be used for transplants that can cure many diseases. The process of keeping it is completely safe during delivery for baby and mommy ! Always good to be safe than sorry ?
距離預產期快2週才開始找臍血儲存公司。 Smart Cells 比起其他本地公司， 我覺得專業及非常有行業規範！不會死纏爛打，更不會像某些公司的銷售開口就詆毀別的公司、還要反問客戶妳選擇他們家不擔心他們做不下去嘛！ 中間有什麼疑問，跟Carol 溝通她都非常及時解答。本身就來自倫敦的我，認為 Smart Cells 更值得信賴！
無任何嘢比起孩子嘅健康更加重要，而當知道BB臍帶血可以為佢治療好多可怕嘅疾病，就決定將最無價嘅臍帶血及臍帶組織交比19年豐富經驗及信譽嘅Smart Cells 作為Little Lee第一份禮物，BB希望你鍾意哩份珍貴嘅禮物啦！
As parents we try to provide, protect, and do the best we can for our children in any way. The idea of cord blood and tissue storage was a bit strange for us at first as we didn’t understand or saw a purpose for it. The idea of someone keeping a part of our baby was also never going to happen, but as we researched, understand, and spoke with other parents, we knew it was a no-brainer decision that we had to do and won’t regret! Not only is cord blood and tissue storage for our baby, but it can also be used for us and our parents as well if a time is ever needed. Tho the idea of stem cell is still relatively new, with time we really have no idea where medical, technology, and science will be? So if we can do something now to ensure some safety for our loved ones in the future, then why not? ? Thank you Smart Cells Hong Kong
距離預產期還有3周才開始找臍帶血庫,對比了很多本地和國際公司,最後還是選擇 SmartCells, 因為有 HTA 的嚴格監管令人更放心和信任。 另外,幸好有 Smart Cells 顧問 Carol 及時的服務和解答,確保了BB出生前把準備工作都安排好!